Shipping policy

Thank you for shopping at AstraLeo. We are committed to delivering your orders as quickly and efficiently as possible. Below you will find the details of our shipping practices.

 

Free International Shipping

At AstraLeo, we believe your location shouldn't limit your style. We are proud to offer Free Standard International Shipping on all orders, regardless of your destination. There are no minimum spend requirements or hidden delivery fees at checkout.

Delivery Timelines

We strive to get your items to you as fast as possible. While delivery times can vary depending on the specific product and its destination, our standard estimates are as follows:

  • Average Shipping Time: 7–14 working days.

  • Processing Time: Please allow an additional 1–3 business days for our team to prepare and pack your order for shipment.

Product-Specific Shipping

Because we curate a diverse range of items, shipping times may be determined by the specific product you have purchased. Some specialty or high-demand items may take slightly longer than the standard window. If an item has a unique delivery timeline, this will be noted on the individual product page.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package's journey from our warehouse to your doorstep.

Customs and Import Duties

While we provide free shipping, please note that international orders may occasionally be subject to import duties, taxes, or customs fees once the package reaches your country. These charges are determined by your local customs office and are the responsibility of the customer.

Multiple Shipments

To ensure you receive your items as quickly as possible, orders containing multiple products may occasionally be shipped in separate packages. You will receive tracking information for each individual shipment in these cases.

Questions? If you have any questions regarding your delivery or need assistance with an order, please contact our support team at astraleo.store.business@gmail.com.